The implementation of new systems requires extensive planning and continual oversight. For this reason, the system implementation process is a collaborative effort between IDM and the customer. It is the combined effort of both parties that ensures a successful implementation.

IDM's implementation consulting services include system integration, software configurations, hardware selection and installation, legacy database conversion, and user training. IDM has organized the system implementation process into two phases: planning and implementation. Each phase addresses important factors that must be completed before a customer can go-live.